At MDRTA, we are committed to providing our users with a seamless and efficient experience. As a Software as a Service (SaaS) platform, we offer a wide range of services designed to support the Medical Device Industry in India. However, since our services are entirely digital, we do not provide physical products that require shipping.
Our Platform Services
When you register for an account on MDRTA, you gain instant access to a comprehensive suite of tools and resources, including:
1. Device Classification: Our AI-powered system helps you classify medical devices according to the Medical Device Rules, 2017, ensuring compliance with the latest regulations.
2. MDR FAQs: Get answers to frequently asked questions about the Medical Device Rules, 2017, and stay informed about the latest updates and notifications from CDSCO.
3. Community Discussion Forum: Engage with industry experts, manufacturers, consultants, and other stakeholders in a moderated and active discussion forum, where you can share insights, ask questions, and collaborate on solutions.
4. Resources Repository: Access a curated collection of essential documents and resources related to the Medical Device Industry, all compiled and organized for easy reference.
5. Device Management: Securely manage your devices’ documentation and other critical information on our platform, with private access for each unique user.
Electronic Service Delivery
All of our services are delivered electronically, eliminating the need for physical shipping. This means that you can access MDRTA’s features and benefits from anywhere in the world, as long as you have a stable internet connection.
Our team of experts works tirelessly to ensure that the platform remains accessible and functional 24/7. In the rare event of scheduled maintenance or unforeseen technical issues, we will communicate any potential disruptions to our users in advance and work to minimize any downtime.
Customer Support
We pride ourselves on providing exceptional customer support to our users. If you encounter any issues while using MDRTA or have questions about our services, our dedicated support team is here to help. You can reach out to us through the contact information provided on our website, and we will respond promptly to address your concerns.
Our support team is well-versed in the intricacies of the Medical Device Industry and the regulatory landscape in India. They can provide guidance and assistance to help you navigate the platform and make the most of our services.
Continual Improvement
At MDRTA, we are committed to continually enhancing and expanding our platform to better serve the needs of the Medical Device Industry. We value your feedback and suggestions, as they help us identify areas for improvement and develop new features that address the evolving challenges faced by our users.
As we grow and innovate, we will keep our users informed about any updates or changes to our services. By using MDRTA, you acknowledge that our services are provided electronically and that no physical products will be shipped to you.
We thank you for choosing MDRTA as your partner in navigating the complex landscape of the Medical Device Industry in India. Together, we can work towards achieving the nation’s goal of becoming a major exporter of medical devices and reducing import dependency.